Let’s Clear The Air
Our Lovely Ambassadors are available to assist in reserving your appointment or you can reserve 24 hours a day online. We recommend that you book your next appointment prior to leaving the salon to ensure that the best day and time is available for your next visit.
Please respect that other guests may need their time to be in the moment and relax. Please silence your cell phones during your visit or keep your calls to a minimum. We ask you to consider the fact that a busy salon, along with sharp implements and hot styling tools, may make for a dangerous environment for young children. No matter how careful we are, accidents can happen. Only those receiving services may be present in the service areas. When bringing young children to the salon, please provide supervision in the form of another adult or older child.
method of payment
We accept cash, check, Lovely or Aveda gift cards, or credit card (Visa, MasterCard and Discover).
cancellations and late arrivals
In consideration for other guests, we regret that late arrivals (over 15 minutes) may or may not be accommodated. If you would like to cancel your appointment, we ask for a 24-hour notice in order to allow time for other guests to schedule.
Because of our thorough consultation process, there are no refunds of services. Upon checkout, we do highly recommend pre-booking your next appointment to ensure a convenient time.
lovely supports and/or is a member of
- Bay View Neighborhood Association
- The Bay View Business Association
- The Alliance for the Great Lakes
- Project Concern International
- Deer Creek Intermediate School
- Charity: Water
BRIDAL SERVICE POLICIES
In order to accommodate all requested reservations, it is important that arrangements are confirmed with our bridal party coordinator three to six months prior to your event. We will work to meet all of your needs to the best of our ability. Keep in mind that many guests do pre-reserve their appointments and any changes within 30 days are not guaranteed based upon availability.
All services are held with a credit card that will only be charged in the event that one or more of your guests cancel/no-show their service(s) within 72 hours of your event. All other balances are due the day of your wedding.
accommodations and on-location services
We strive to create a relaxing environment at Lovely Salon and Spa and have a designated area for our brides and their bridal parties. We offer a picturesque outdoor garden for relaxation and photographs for the whole bridal party.
Would you like on-location bride and attendant services? Are you having a bachelorette party? Lovely Pure-fessionals™ are here to help. We offer on-location hair and makeup services and can accommodate your party by providing talented Pure-fessional™ designers for your beauty needs.
Price variation depends on designer experience. Please call us with any questions regarding service pricing.
GIFT CARD POLICIES
- Gift cards cannot be returned for cash, non-transferable and non-refundable.
- We are not responsible for lost or stolen gift cards.
- Unauthorized resale, modification or trade of gift card is prohibited.
- Purchase, use or acceptance of this gift card constitutes acceptance of these terms.
- As a courtesy to our staff, we ask for 24-hours notice on all appointment scheduling changes.